Terms of Service

Terms of Service

Last updated: September 8, 2026

Overview

Throughout this site, the terms “we”, “us”, “our”, and “UNDERZOOM” refer to YANG FULING TRADING LIMITED.

This website, including the UNDERZOOM storefront, is operated by YANG FULING TRADING LIMITED. UNDERZOOM is a trading brand of YANG FULING TRADING LIMITED.

Registered Office: Room 60, 3rd Floor, Loo Lee Center, 45 Kai Yuen Road, Kwun Tong, Kowloon, Hong Kong.

Address Notice: This is our registered business address and is not a return address.

By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

Contact & Verification

For security and privacy purposes, we may require customers to contact us using the same email address used when placing the order. This helps protect your personal information and prevent unauthorized access.

Amendments

We may update or modify these Terms of Service to reflect changes in our operations, policies, or legal requirements. Updates take effect when posted on this page.

Policy Applicability

The terms in effect at the time of your purchase will apply to your order. Where required by applicable laws or regulations, updates may apply to existing orders.

Payment Methods

We accept the following payment methods:

  • Visa

  • MasterCard

  • American Express

  • Discover

  • JCB

  • Diners Club

  • PayPal

All payments are processed securely through trusted payment providers.

Pricing

Prices displayed on our website are subject to change without prior notice. The final price will always be confirmed at checkout.

Placing an Order

By placing an order, you agree to provide accurate and complete information, including:

  • Full name

  • Shipping address

  • Email address

  • Phone number

All orders are subject to availability and confirmation.

Order Cancellation

We reserve the right to cancel or refuse any order for reasons including:

  • Item out of stock

  • Payment issues or verification failure

  • Suspected fraudulent activity

  • Errors in pricing or product information

  • Shipping restrictions or delivery limitations

  • Circumstances beyond our control

If your order is cancelled, you will receive a full refund.

Order Modifications

Orders cannot be modified once placed. However, cancellation requests may be submitted before shipment. While we will do our best to accommodate such requests, cancellation is not guaranteed.

Processing Time

Orders are typically processed within 1–3 business days. Tracking information is usually provided within 72 hours after shipment.

Returns & Refunds

  • Returns are accepted within 14 days of delivery.

  • Items must be unused, in original condition, and with tags attached.

  • Once received and inspected, refunds will be issued to the original payment method.

  • Return shipping costs are the responsibility of the customer.

  • Please contact us before returning any item to receive proper instructions.

Size Exchange

  • Exchanges are available for size issues only.

  • Items must be unused and in original condition.

  • Each order is eligible for one exchange.

  • Customers are responsible for return and reshipping costs, as well as any price differences if applicable.

Shipping Address

Please ensure your shipping address is accurate at checkout. We are not responsible for delivery issues caused by incorrect or incomplete address information.

Limitation of Liability

We are not liable for delays or failures caused by circumstances beyond our control, including but not limited to:

  • Shipping carrier delays

  • Customs clearance

  • Natural events or disruptions

Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

Contact Us

For questions regarding these Terms of Service, please contact YANG FULING TRADING LIMITED at 📩 service@underzoom.com.